On my Christmas to-buy list was a particularly hard-to-find wine I eventually located through Wine.com. After placing my order, the bottles were delivered promptly on the following Tuesday except—problem! I didn't receive them. On Wednesday, a woman phoned to inform me that when she opened her Wine.com order, she found my order was within hers. Knowing that it was a couple days before Christmas, she made the bold decision to personally locate me. She said she found my work address on the sales receipt, and called me. She informed me that she worked nearby and suggested we meet up and she'd bring the bottles to me. “You probably need these for Christmas,” she said, “And it would take far longer for UPS to get these to you than it would be for me.” I was blown away at how thoughtful and considerate this complete stranger was. We met the following afternoon (in a public place), and my coveted wine made it under the Christmas tree before Santa arrived. This happened in 2011 and I'll never forget the kindness of a woman named Tricia B.
(Editor's note: The Eagles apparently scrubbed YouTube of "Tequila Sunrise", so enjoy the video on learning to play the song)